Supplier Auditor Training
Course Name: Principles of Supplier Auditing
Duration:
1 day
Suitable for:
Staff involved in the control of the supply chain including those responsible for food safety and the quality management systems within the supply chain.
Benefits:
Build customer confidence that your supplier approval audits are valid by showing they were carried out by competent staff with relevant training.
Course Content
- What is a supplier audit?
- Risk assessment of the supply chain includes chain of custody
- Supplier self audit pack
- Supplier audit programme schedule
- Audit types
- Structured approach to a supplier audit
- Auditors requirements and conduct
- Preparing for the audit
- The check list
- Good and bad reporting
- Benefits and limitations of check lists
- Making the arrangements for the audit
- Opening meeting
- Auditor interview skills
- Attitude, environment and materials
- Types of questions to ask and interview skills when dealing with suppliers
- Non-verbal communications during audit interviews
- Carrying out the audit
- Collecting evidence
- The audit trail
- Examining records and documentation
- Gathering objective evidence
- Auditing supplier hygiene
- Covert observations and intervention
- Non-conformities and agreeing the facts
- Levels of non-conformance
- Audit analysis
- Non-conformity levels, agreeing the facts and corrective action reporting
- The closing meeting, purpose, agenda and agreement of corrective actions
- Final audit reporting
- Monitoring improvement and follow up of corrective actions including root-cause analysis
- Verification of corrective actions, audit close out & audit storage
- Keeping the purchasing team informed of findings and updating the supplier approval record
- Closing out the audit
Assessment:
Various practical exercises are undertaken throughout the day to ensure participation and full understanding.
Qualification:
Delegates will receive a HAND IN HAND® attendance certificate.