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Supplier Auditor Training

Course Name: Principles of Supplier Auditing

 

Duration:

1 day

Suitable for:

Staff involved in the control of the supply chain including those responsible for food safety and the quality management systems within the supply chain.

 

Benefits:

Build customer confidence that your supplier approval audits are valid by showing they were carried out by competent staff with relevant training.

 

Course Content

  • What is a supplier audit?
  • Risk assessment of the supply chain includes chain of custody
  • Supplier self audit pack
  • Supplier audit programme schedule
  • Audit types
  • Structured approach to a supplier audit
  • Auditors requirements and conduct
  • Preparing for the audit
  • The check list
  • Good and bad reporting
  • Benefits and limitations of check lists
  • Making the arrangements for the audit
  • Opening meeting
  • Auditor interview skills
  • Attitude, environment and materials
  • Types of questions to ask and interview skills when dealing with suppliers
  • Non-verbal communications during audit interviews
  • Carrying out the audit
  • Collecting evidence
  • The audit trail
  • Examining records and documentation
  • Gathering objective evidence
  • Auditing supplier hygiene
  • Covert observations and intervention
  • Non-conformities and agreeing the facts
  • Levels of non-conformance
  • Audit analysis
  • Non-conformity levels, agreeing the facts and corrective action reporting
  • The closing meeting, purpose, agenda and agreement of corrective actions
  • Final audit reporting
  • Monitoring improvement and follow up of corrective actions including root-cause analysis
  • Verification of corrective actions, audit close out & audit storage
  • Keeping the purchasing team informed of findings and updating the supplier approval record
  • Closing out the audit

 

Assessment:

Various practical exercises are undertaken throughout the day to ensure participation and full understanding.

 

Qualification:

Delegates will receive a HAND IN HAND® attendance certificate.